Refund Policy

Company Information

This Refund Policy is provided by Kerem Uğurlu, operating as a sole proprietor under the business name "Kerem Uğurlu" (the "Company", "we", "our", or "us").

Our Refund Policy

We want you to be completely satisfied with your AI Slide Assistant purchase. If you're not happy with the service, we offer a straightforward refund policy.

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee for all purchases. If you're not satisfied with your AI Slide Assistant experience, you can request a full refund within 30 days of your purchase date.

• Refund requests must be made within 30 days of purchase
• Full refund will be processed to your original payment method
• Refunds typically take 5-10 business days to appear in your account

How to Request a Refund

To request a refund, please contact us with the following information:

• Your order number or transaction ID
• Email address used for the purchase
• Brief explanation of why you're requesting a refund

Contact us at: kerem@keremugurlu.com

Refund Processing

Once we receive your refund request:

• We'll review your request within 24 hours
• If approved, we'll process the refund immediately
• You'll receive a confirmation email once the refund is processed
• Refunds will appear in your account within 5-10 business days

Non-Refundable Items

Please note that the following are not eligible for refunds:

• Refund requests made after 30 days from purchase date
• Refund requests for services that have been used extensively (more than 10 presentations generated)
• Refund requests due to technical issues that were resolved within 48 hours

Technical Issues

If you're experiencing technical issues with AI Slide Assistant, please contact us first. We're committed to resolving any problems you encounter and will work with you to find a solution.

Most technical issues can be resolved quickly, and we want to ensure you get the full value from your purchase.

Contact Information

For refund requests or any questions about this policy, please contact us:

Policy Updates

We may update this refund policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.